Client Success Manager

Company: Venture Smarter Location: Remote (Work from Home) Salary: $3,000 – $3,800 USD per month (based on experience) Overview: Venture Smarter is a fast-growing consulting and strategy firm helping businesses scale through innovation, digital tools, and smart solutions. We’re seeking a dedicated and relationship-driven Client Success Manager to join our team, ensuring our clients achieve maximum value from our services while fostering long-term partnerships. Key Responsibilities: Serve as the primary point of contact for assigned clients, ensuring satisfaction and retention. Onboard new clients and guide them through the implementation of solutions. Build strong relationships by understanding client goals and aligning strategies to meet them. Monitor client performance metrics and provide insights to drive success. Proactively identify upsell and cross-sell opportunities. Collaborate with sales, marketing, and product teams to improve the client experience. Address client concerns promptly and effectively to maintain high satisfaction levels. Qualifications: Proven experience in client success, account management, or customer support (3+ years preferred). Excellent communication, problem-solving, and interpersonal skills. Strong ability to manage multiple clients and priorities effectively. Data-driven mindset with experience tracking client performance and KPIs. Familiarity with CRM systems and customer success tools. Background in consulting, SaaS, or professional services is a plus. Benefits: Fully remote position with flexible working hours. Monthly salary of $3,000 – $3,800 USD, depending on experience. Opportunities for growth and career advancement. Supportive, innovative, and collaborative team environment. How to Apply: Head on over to search on Google for “Venture Smarter” then go to our Career page from the homepage – if you dare to aspire for better in your career! **** Given the high number of applications we receive, we will only respond to those who meet the qualifications for the positions applied for. Please note that we will not reply to job application inquiries sent to our social media accounts. All communication from us will be conducted via email. If you do not receive a response, you are welcome to reapply after six months for another suitable position within our company. **** Venture Smarter has been featured on media outlets such as CBS News, Digital Journal, and Go Banking Rates. Check us out – you’ll know we’re the place to be.