Client Success Manager

Overview

elev8.io is changing the game for Behavioral Health companies and is committed to helping our clientele close the gap between the millions suffering from addiction or mental health struggles. We are rapidly growing and are looking for a proactive, outspoken Customer Success Manager to serve as a strategic partner for our clients, helping them achieve their business goals.

Responsibilities

• Provide tailored solutions to optimize the customers experience and ensure they are maximizing the value of our products.
• Lead client onboarding, ensuring a smooth transition from sales to implementation by providing clear guidance, resources, and tailored solutions.
• Serve as the primary point of contact for clients in the behavioral health space after the sale, managing day-to-day interactions and ensuring a seamless experience throughout the customer lifecycle.
• Partner closely with product fulfillment teams such as SEO and PPC t...