Client Success Manager

Description

Position at American First Finance Client Success Manager This Client Success Manager role serves as a force multiplier for the Client Success team — enabling Directors to focus on strategic growth and high-value merchant engagement by handling some of the behind-the-scenes coordination, analysis, and execution support. By improving the efficiency and effectiveness of the team, this role directly contributes to enhanced merchant performance, mitigating variability, improved operational efficiency, and execution of key role combines project coordination, reporting, data analysis, and cross-functional collaboration to help the Client Success team drive measurable results. The ideal candidate is organized, analytically inclined, and comfortable managing multiple workstreams.ROLES AND RESPONSIBILITIES· Serve as the department’s Marketing Ambassador, acting as the primary liaison with the Marketing team to manage all marketing-related initiatives, en...