Job Description
# Applicant Portal:## Job Details: Client Success Manager| | Client Success Manager || | || | What you will be doing Client Success Management (45%): Liaise with clients on a regular schedule, monitoring data needs and connecting them with data solutions from our Sigma portfolio Conduct client training sessions for new and existing client users, tailoring sessions to individual user needs to ensure highest value capture for clients Track and update the Sigma client list, including key data gatekeepers and Sigma power users within client companies Communicate when new data is released, including data summary presentations and key insight reporting Collaborate with internal Kynetec stakeholders, including the Sigma commercial team and global/regional key account managers within the wider organization to streamline client communication and track client needs Insights Reporting (35%): Product Strategy & Development: Define product vision, strategy, and roadmap based o...
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