Client Success Manager

The Role:

Company: Venture Smarter

Location: Remote (Work from Home)

Salary: $3,000 – $3,800 USD per month (based on experience)

Overview:

Venture Smarter is a fast-growing consulting and strategy firm helping businesses scale through innovation, digital tools, and smart solutions. We’re seeking a dedicated and relationship-driven Client Success Manager to join our team and ensure our clients achieve maximum value from our services while building long-term partnerships.

Key Responsibilities:

• Serve as the primary point of contact for assigned clients, ensuring satisfaction and retention.
• Onboard new clients and guide them through the implementation of solutions.
• Build strong relationships by understanding client goals and aligning strategies to meet them.
• Monitor client performance metrics and provide insights to drive success.
• Proactively identify upsell and cross-sell opportunities.
• Collaborate with sales, marketing, and product teams to improve the client experience.
• Address client concerns promptly and effectively to maintain high satisfaction levels.

Benefits:

• Fully remote position with flexible working hours.
• Monthly salary of $3,000 – $3,800 USD, depending on experience.
• Opportunities for growth and career advancement.
• Supportive, innovative, and collaborative team environment.

Ideal Profile:

Qualifications:

• Proven experience in client success, account management, or customer support (3+ years preferred).
• Excellent communication, problem-solving, and interpersonal skills.
• Strong ability to manage multiple clients and priorities effectively.
• Data-driven mindset with experience tracking client performance and KPIs.
• Familiarity with CRM systems and customer success tools.
• Background in consulting, SaaS, or professional services is a plus.

What's on Offer?

• Work alongside & learn from best in class talent
• Join a well known brand within Venture Capital / Private Equity
• Leadership Role