Client Success Manager

*THIS IS NOT A REMOTE POSITION* Symple Lending is an innovative fintech company that is at the forefront of transforming the lending industry by empowering customers on their journey to financial freedom.

Our commitment lies in providing seamless and efficient lending solutions to our customers.

The Client Success Manager (CSM) at Symple Lending ensures our clients achieve maximum value from our lending solutions while supporting daily operations by managing administrative tasks and ensuring the timely and accurate processing of applications.

This role focuses on client satisfaction, retention, and growth, bridging the gap between sales and service to support revenue expansion.

What You'll be Doing:

•   Create efficiencies by implementing clear workflows that promote structure.


• Manage, train and lead the Enrollment Specialist team.  Monitor and respond promptly to inquiries via Slack chat to address iss...