Job Description

Location: Mexico City, Mexico

Compensation: $2,500 USD/month

Type: Full-time

Mandatory Requirement: Native English fluency (written and verbal) - non-negotiable

About Us

We're a digital marketing agency helping businesses grow through performance-driven campaigns. We're looking for a Customer Success Manager based in Mexico City to own client relationships and ensure our customers achieve their marketing goals.

The Role

You'll be the primary point of contact for a portfolio of clients, responsible for onboarding, retention, and growth. You'll work closely with our delivery teams to ensure campaigns hit targets and clients stay happy.

What you'll do:

  • Own client relationships from onboarding through renewal
  • Run weekly/monthly client calls and QBRs
  • Monitor campaign performance and flag issues before clients do
  • Identify ...

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