Job Description

The Client Success Manager is at the forefront of Zeta’s strategic enterprise-direct client partnerships. In this fast-paced environment, the Client Success Manager ensures that their book of Zeta clients is meeting its campaign performance goals and works in tandem with their Account Director and Client Development partners to drive account growth via highly deterministic digital advertising programs.


RESPONSIBILITIES

  • Serve as primary point person for any/all campaign requests communication with clients, including creative changes, pacing reports, performance reports, client meetings, campaign recommendations, etc.

  • Rapidly acquire a deep and technical understanding of Zeta’s core offerings, campaign analyses, competitive solution advantages, and the processes that power them with the ability to articulate the benefits of each persuasively to prospects and customers.

  • Own creative tracking and project management across all campaigns, i...

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