Client Success Partner - Enterprise

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Overview

As a Client Success Partner (CSP) within the Enterprise team, you will support our largest clients in their digital training strategy through the 360Learning platform. Your mission is to build a strong relationship with the HR executives (CHRO, Chief Learning Officer & Digital Learning Manager) of our clients to develop the usage, adoption & impact of our solution.

Given the complexity of Enterprise clients, you will act as a true facilitator to ensure the renewal of the clients by coordinating the different 360Learning resources (technical, pedagogical… ) and empowering the client with the Enterprise positioning and vision provided by our solution.

Ultimately, you will ensure the renewal or signing of new contracts for accounts listed in your portfolio.

Responsibilities & Success Metrics

• Within one month
  • Master our product and Convexi...