Job Description

A leading healthcare technology provider is seeking a Retention Specialist in Bacolod, Philippines. The successful candidate will manage client relationships and implement strategies to ensure long-term client satisfaction with Zoobook EHR. Responsibilities include monitoring client usage, providing support and guidance, and executing retention strategies. Ideal candidates should have at least 2 years' experience in customer retention within healthcare IT, excellent communication skills, and a strong analytical mindset.
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