Client Success Senior Associate

The Client Success Senior Associate plays a hands-on role in supporting client onboarding, engagement, and ongoing success. This role blends client-facing delivery (events, webinars, campaigns) with operational execution (event management and coordination) to ensure clients are well-supported and derive value from our mental health solutions. You will work closely with Client Success Managers and cross-functional teams to deliver smooth implementations, engaging client touchpoints, and data-informed insights that improve client outcomes.

Client Engagement, Events & Campaigns

• Develop and execute client engagement initiatives including launch events, roadshows, webinars, workshops, and re-engagement campaigns
• Support or own the creation of campaign plans, materials, and timelines across pre-launch, launch, and post-launch phases for clients
• Manage event logistics end-to-end (virtual and in-person), including coordination of with internal ...