Client Success Senior Associate

The Client Success Senior Associate plays a hands‑on role in supporting client onboarding, engagement, and ongoing success. This role blends client‑facing delivery (events, webinars, campaigns) with operational execution (event (ie. roadshow/webinar) management and coordination) to ensure clients are well‑supported and derive value from our mental health solutions.

You will work closely with Client Success Managers and cross‑functional teams to deliver smooth implementations, engaging client touchpoints, and data‑informed insights that improve client outcomes.

Client Engagement, Events & Campaigns

• Develop and execute client engagement initiatives including launch events, roadshows, webinars, workshops, and re‑engagement campaigns.
• Support or own the creation of campaign plans, materials, and timelines across pre‑launch, launch, and post‑launch phases for clients.
• Manage event logistics end‑to‑end (virtual and in‑person), includi...