Client Success Specialist Iv

This role focuses on proactive engagement, guidance, and support, leveraging the Oracle Cloud Success Navigator framework to drive customer satisfaction, retention, and growth. The specialist acts as a trusted advisor, helping clients navigate their cloud journey and maximize their investment in Oracle Cloud. In addition, this role helps facilitate customer adoption strategies and promotes best in class experiences. Success in this role requires experience in customer facing positions.
Career Level - IC4
- **Client Onboarding and Adoption**:
- Guide clients through the onboarding process, ensuring a smooth transition to Oracle Cloud.
- Develop and deliver tailored adoption plans based on client needs and business objectives.
- Provide training and education on Oracle Cloud features and best practices.
- **Proactive Engagement and Support**:
- Act as the primary point of contact for assigned clients, building strong relationships.
- Conduct regular check-ins and ...