Client Success Support

Our client is an Australian company seeking detail-oriented and organized individuals to join their team as Client Success Supports in the finance sector. This role is ideal for someone who thrives in a fast-paced, collaborative environment and enjoys problem-solving while delivering exceptional customer service. Job Responsibilities: Manage high-level emails and respond promptly. Handle Inbound & outbound calls with professionalism. Perform data entry with a high accuracy & efficiency. Maintain and update CRM, spreadsheets, and other records. Handle administrative tasks such as filing and triaging emails. Provide customer support & respond to enquiries. Collaborate with other departments to ensure smooth operations. Apply critical thinking to assess client situations, identify solutions, and improve processes. Requirements 2+ years of experience as B2C CSR for any financial campaigns. At least 1 year of experience as B2B CSR. B2 to A1 English Proficiency, both verbal and wr...