Client Support Analyst- FX / CFDs

ThinkMarkets is a global financial technology company, specializing in providing multi-asset trading solutions to thousands of clients around the world. With our flagship ThinkTrader platform, we make it available for our clients to trade the world 24‑hours a day. Our mission is to bridge the gap between traders, investors, and platforms by allowing access to global markets and thousands of products, thus providing our clients the ability to trade the world in the palm of their hand. We use the latest technologies to give traders seamless access to our proprietary trading platforms.

We are looking for a dynamic and commercially minded Client Support Analyst who can deliver exceptional service while contributing to the company’s growth.

Key responsibilities

• Serve as the primary point of contact for clients, ensuring a seamless and exceptional customer experience across all touchpoints.
• Provide expert support on trading platforms (e.g., MT4, MT5...