Job Description
We are seeking a dedicated and detail-oriented Client Support Associate to join our Austin-based team. This role is essential in maintaining strong relationships with our clients by providing timely, accurate, and professional support. The ideal candidate is communicative, organized, and motivated to deliver a high-quality client experience in a fast-paced environment.
Responsibilities
Serve as a primary point of contact for client inquiries and support requests
Provide clear, professional, and solution-oriented communication
Maintain accurate records of client interactions and follow-ups
Collaborate with internal teams to ensure client needs are met efficiently
Assist with account updates, service coordination, and general client assistance
Uphold company standards for service quality and professionalism
Qualifications
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