Client Support Associate

We are seeking a Client Support Associate to serve as a key point of contact for our clients. This role is ideal for a detail-oriented professional who enjoys problem-solving, providing assistance, and ensuring a seamless client experience. The Client Support Associate plays a vital role in maintaining client satisfaction and supporting internal operations through effective communication and coordination.

Responsibilities

• Act as the primary contact for client inquiries and support requests

• Provide accurate information and timely solutions to client needs

• Maintain clear and professional communication with clients at all times

• Coordinate with internal departments to resolve client issues efficiently

• Document interactions, updates, and client feedback accurately

• Assist in improving client support processes and service standards