Job Description
Now Hiring: Client Support Analyst
Location: Costa Mesa, 91626
Schedule: Monday – Friday 8:00 AM – 5:00 PM
Pay: $21 per hour
About the Role:
A client in Costa Mesa is seeking a Client Support Analyst to join their dynamic team! In this role, you will be the go-to expert for our wide range of legal support services. You’ll interact with clients via email and phone, providing top-tier support and solutions. If you're customer-focused, professional, and a strong communicator, this may be the perfect fit for you.
Key Responsibilities:
+ Investigate and resolve client issues thoroughly and efficiently
+ Respond promptly to client and sales partner inquiries
+ Set up and guide new client accounts using our online portal
+ Conduct status checks on transcripts and video files
+ Assist with front-end processing for settled cases
+ Provide job price quotes for completed services
+ Collaborate with internal departments to resolve client conc...
Location: Costa Mesa, 91626
Schedule: Monday – Friday 8:00 AM – 5:00 PM
Pay: $21 per hour
About the Role:
A client in Costa Mesa is seeking a Client Support Analyst to join their dynamic team! In this role, you will be the go-to expert for our wide range of legal support services. You’ll interact with clients via email and phone, providing top-tier support and solutions. If you're customer-focused, professional, and a strong communicator, this may be the perfect fit for you.
Key Responsibilities:
+ Investigate and resolve client issues thoroughly and efficiently
+ Respond promptly to client and sales partner inquiries
+ Set up and guide new client accounts using our online portal
+ Conduct status checks on transcripts and video files
+ Assist with front-end processing for settled cases
+ Provide job price quotes for completed services
+ Collaborate with internal departments to resolve client conc...
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