Client Support Specialist I

Hi Professionals, Hope you are doing good This is Jayaraman from Info Way Solutions, LLC We have job opening for Client Support Specialist I and the detailed Job description is given below: Kindly check the JD and share your views Job Title: Client Support Specialist I Sunnyvale, CA Onsite Job Job Description: • Installs, configures and sets up client devices (desktops, laptops, tablets, Smartphones, etc.), client • device software/applications, monitors, printers or other peripherals. • Performs equipment and system setup, including necessary interconnections and performance • monitoring. • Responds to incoming incidents and requests in a timely manner, tracks 100% of all customer • contacts, researches questions and issues and resolves each interaction with customer satisfaction. • Provides technical support and customer service assistance either in person, online, or over the • telephone; refers problems to appropriate staff as needed. • ssists with the resolution of technology prob...