Client Support Specialist

About the role:

You'll be part of the International Customer Support Voice/Non-Voice excellence team where you'll be in direct contact with international clients/customers and upselling products/services.

Minimum Qualifications:

Undergraduate fresher are accepted as well.

Language proficiency : Excellent Spoken & Written English communication skills

Versant 60 B2.

How will you make an impact in this role?

- Visualize & simplify end to end card member experience.

- Enable & drive process improvement based on voice of customer feedback.

- Strive to Customer First Resolution (CFR) and reduce bad demand.

- Generate revenue by driving value generation.

- Comprehend & Respond to all Customer Queries (Through Chat or Phone, as required) with

Immediate Resolution (Real Time) to ensure Customer...