Client Support Specialist

MyMediaConnect is revolutionizing the packaging industry with our cutting‑edge SaaS platform. We streamline the entire graphic chain—from artwork approvals and version comparisons to OCR‑powered checks for colors, barcodes, and compliance—for leading FMCG, pharma, and electronics brands like Central Lechera Asturiana, Florette, Pascual, Bluesun, Europastry, and Chupa Chups.

Our mission? Help distributed teams eliminate costly errors, accelerate time‑to‑market, and deliver flawless packaging workflows. As we scale across Spain, Europe, and the Americas, we're seeking a Client Support Specialist to join our tight‑knit Barcelona team.

This is a hands‑on role where you'll be the trusted partner for our clients, ensuring they get maximum value from our platform while bridging technical support with industry expertise.

Reporting directly to the CEO, you'll play a pivotal role in client retention, onboarding success, and driving upsell opportunities in a fast‑pac...