Client Support Specialist

Overview

We are seeking a proactive Client Support Specialist to manage high-volume client interactions and ensure seamless account management. In this role, you will serve as a vital link between our clients and internal departments, providing timely updates and maintaining meticulous digital records.

Job Highlights

• Schedule: Monday – Friday from 9:00 AM – 5:30 PM Eastern Standard Time (9:00 PM to 5:30 AM PHT)
• Work Arrangement: Work from home
• Contract: Independent Contractor

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Steady freelance job

Responsibilities

• The individual would be taking and making client services phone calls
• Naming documents and adding them to client files.
• Notifying the proper department of important changes in the clients account.
• Giving clients updates on their account...