Client Support Staff

Overview

We are looking for a dedicated Client Support Staff to join our core operations team. You will handle data, resolve disputes, and ensure that every service request is tracked to completion with precision and professionalism.

Responsibilities

• Efficiently resolve client issues and support tickets with accuracy and professionalism
• Provide timely, detailed data and reports to support client and hauler inquiries or disputes
• Collaborate with team members to support daily operations, especially during peak periods or absences
• Maintain high service standards and contribute to overall team performance
• Perform additional tasks as assigned by the Team Leader or Assistant Manager

Minimum Qualifications

• Bachelor’s degree
• 1 year customer service experience, preferably in B2B environments
• Strong problem-solving skills
• Detail-oriented with good time management and tea...