Job Description

Description

Job Summary

Provides PC hardware and software installation and support services and Internet access support services.

Minimum Job Requirements

  • Bachelor's degree in Computer Science/ Information Systems/related major or at least 3-4 years of equivalent work experience.
  • Extensive experience with setup, repair and modification of Windows PC desktops and laptops, printers and other peripherals.
  • Troubleshooting skills with 4+ years experience in a Windows- based environment(s) and/or 3+ years experience with Macs.
  • Qualifications

    Essential Duties and Responsibilities

  • Identifies root cause of problems, manages and resolves complex issues in a constantly changing technical environment.
  • Installs, configures, implements and maintains desktop client software, Microsoft applications (Outlook, Exchange, Internet Explorer, Office, Windows, etc.) and/or Mac app...
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