Client Training Consultant

Overview

The Trainer Consultant of Implementations is responsible for providing effective and relevant training to our clients through online, in person and recorded sessions. This is achieved through evaluating the Training Request, communicating with the client and the internal support team, and utilizing tools and techniques to deliver on the objectives. They will apply different forms of technology to measure the success of the training and make updates to the strategy based on the results.

Responsibilities

Consult and collaborate with internal departments to develop training materials that achieve defined learning outcomes by appropriately evaluating the need and making sound training recommendations.

Create course materials and teaching aids that support content delivery and skills assessments.

Problem-solving and manage multiple assignments simultaneously while meeting deadlines and quality standards as you revise, modify, and update training materials.

Deploy feedback tools Sitting for Sto assess the effectiveness of the curriculum.

Track training outcomes and ensure alignment to business objectives.

Identify individual and organizational obstacles to learning and facilitating interventions.

Respond to trainee questions and adjust course content as required.

Facilitate the delivery of technology-based and multimedia-centered teaching.

Ability to explain complex, technical concepts clearly, to both technical and non-technical audiences.

Completes all responsibilities as outlined on annual Performance Plan.

Completes all special projects and other duties as assigned.

Must be able to perform duties with or without reasonable accommodation.

This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and requirements of the job change.

Qualifications

Bachelor’s degree in education, technical writing, communications, or related fields required.

Experience in healthcare industry with Brokers and Consultants, Employers, Health Plans, Physicians groups, and/or Third-Party Administrators preferred.

Ability to explain complex, technical concepts clearly, to both technical and non-technical audiences.

1+ year of experience as a trainer.

Training Consulting Certification preferred.

Knowledge of tools such as HTML, training authoring tools, PDF creation, Microsoft application suite, and version control systems.

Work independently and effectively communicate with all involved to meet desired outcomes.

Demonstrated knowledge of training methods and best practices for user training on application software including thorough understanding of training techniques.

Excellent organization, communication, and presentation skills.

Travel: up to 25%.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

Sitting for long periods of time.

Typing, reading, speaking, listening, interacting, and reasoning

5 lb. lifting requirement

Since this job will be based remotely, all interviews will be conducted virtually.

Base compensation ranges from $60,000 to $75,000 per year. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs. 

Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage, 401(k) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti. For information about our benefits package, please refer to our 

Since this job will be based remotely, all interviews will be conducted virtually.

Date of posting: xx/xx/2025

Applications are assessed on a rolling basis. We anticipate that the application window will close on xx/xx/2025, but the application window may change depending on the volume of applications received or close immediately if a qualified candidate is selected.

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Cotiviti is an equal employment opportunity employer. Cotiviti recruits, hires and promotes individuals based on their qualifications for a specific job. Selection of employees is made without regard to race, color, creed, sex, age, religion, pregnancy or pregnancy-related conditions, national origin, sexual orientation, gender identity, marital status, genetic carrier status, military service, veteran status, uniformed service member status, disability, or any other category of class protected by federal, state or local laws. All employment decisions and personnel actions, such as hiring, promotion, compensation, benefits, and termination, are and will continue to be administered in accordance with, and to further the principle of, equal employment opportunity.


Pay Transparency Nondiscrimination Provision

Cotiviti will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-I.35(c)