Job Description
The Clinical Informatics Executive will be part of the team to develop, support and implement clinical information systems and processes that facilitate optimal and seamless delivery of patient care with secured medical information.
RESPONSIBILITIES
· Understand, coordinate and support the implementation of clinical related systems such as Clinic Management System (CMS) system including but not limited to system build, support tasks, requirements gathering, testing (including developing test plans and prepare test data), training users and working with relevant stakeholders
· Perform analysis, design, development and maintenance of the organization's clinical related application systems
· Support various functional groups such as Finance, Business Office, Clinics Operations etc within the Organization Clinic Operations as part of the daily tasks and implementation work.
· Review and rationalise requirements for clinical related system enhancement during post live phase
· Provide training and be responsible in engaging users to the clinical related system for safe, efficient and effective use of the system
· Provide both on-site and off-site support to end users of the clinical related system
· Provide clinical support and review identified gaps and propose system or workflow improvements to the clinical related system
· Work closely with the end users and IT to learn and understand users' practices and procedures, and translate and implement them to meet the clinical business requirements into functional flow of clinical related system
· Be part of the on-call team for system application support at scheduled times
· Troubleshoot and track issues and problems raised by users and work with IT to solve them
· Assist Change Management Leads to develop and implement change management processes to stakeholders
· Provide guidance to users across all applications on challenging issues requiring vendor support and resources
· Perform audit on data entered by end user
· Generate and perform analysis on clinical data to support quality and patient safety, and present to management
· Participate in clinical systems testing. Assess and propose training program and materials
· Configure application and products to meet the hospital's requirements
· Organize and/or assist to lead Workgroups, feedback sessions and committee meetings including preparing agenda and minutes of meetings
REQUIREMENTS
· Nursing or any healthcare related degree/diploma from a recognised institution
· Nursing or Healthcare Informatics Certification preferred
· Minimum 4 years of continuous clinical experience in an acute healthcare organization (at least 2 years of relevant clinical informatics experience preferred)
· Possessed good clinical or healthcare knowledge and good understanding of clinical terminology
· Keen interest in using technology for the purpose of improving patient care
· Experience in information technology in troubleshooting, technology design, programming and Data science
· Adequate IT savvy, proficient in using Microsoft office applications such as MS Excel, Power Point, Word and Outlook
· Good analytical and communication skills with ability to communicate well with doctors and nurses Excellent interpersonal and customer service skills
If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities
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We regret to inform that only shortlisted candidates would be notified.
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