Clinical Lab Assistant Lead

Job Description Summary

Under minimal supervision, this position is responsible for the day-to-day administration/operation of accessioning processes (e.g., receipt of samples, data entry, and communication with customers regarding samples). This position participates in administration responsibilities and works with other team members to ensure timely and quality test results.

Job Description

PRIMARY DUTIES AND RESPONSIBILITIES:

Performs all assigned duties in compliance with internal SOPs and external regulations. Brings compliance issues to the attention of management.

Maintains acceptable attendance and punctuality per the absence policy.

Communicates with customers, vendors, and couriers to ensure quality service. Assures quality customer service to all customers.

Assists with workflow coordination, trains and mentors support staff, as required.

Maintains accurate records and documentation. Ensures donor, pati...