Clinical Operations Supervisor

About the Role

We are seeking a Clinical Supervisor with a background in Psychology, Nursing or Pharmacy. This is a dual-focus role: you will manage your own patient coordination tasks while serving as a supervisor for our remote clinical team. You will be responsible for maintaining high clinical standards, fostering a supportive team environment, and ensuring seamless operations in the clinical department.

Responsibilities:

• Act as the first point of contact for the clinical team, providing guidance on complex cases and daily workflows.
• Act as a compassionate resource, providing emotional reassurance and helping patients navigate the telepsychiatry process.
• Keep accurate records of patient care and doctors' schedules. Check in on patients regularly and evaluate and document their progress.
• Notify patients of any changes in their appointment schedules, ensuring they are well informed and supporte...