Job Description

Roles and Responsibilities:

  • Diagnose and troubleshoot intricate issues in CLM platforms (Ironclad, Agiloft, Icertis, Sirion, DocuSign).
  • Implement advanced configurations in CLM systems, ensuring accuracy and alignment with business needs.
  • Manage changes to the platform following established change management processes.
  • Identify and resolve data integrity issues to ensure accurate and consistent data.
  • Provide advanced user guidance and support to internal stakeholders.
  • Develop and maintain a comprehensive knowledge base for CLM platform issues and best practices.
  • Perform updates such as agreement expiry dates, notification updates, help text creation, workflow approvals, rules updates, and user management in notification workflows.
  • Collaborate with Legal, Procurement, IT, and Operations teams to gather requirements and optimize contract management processes.
  • Communicate project updates effecti...

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