cloud-based client engagement specialist

Senior Customer Success Manager Role Overview

• This role focuses on ensuring successful customer adoption and engagement with our cloud-based platform.

1. To be successful in this position, you will need to possess excellent communication and problem-solving skills.
2. A strong understanding of customer needs and the ability to develop tailored solutions is also essential.

About This Role:

Main Responsibilities:

• Customer Onboarding Management
  Manage new customers throughout the sales-to-implementation process,
  delivering value through strategic success plans and regular business reviews.
  

  Egnyte's secure multi-cloud platform enables organizations to better protect their most valuable content while fostering collaboration across teams.
  Pain points for Egnyte’s clients include security breaches, data loss & compliance issues.Effectively addressing these concerns means being an...