Job Description
Job Title: Amazon Connect Developer
Experience: 5–7 Years
Location - Hyderabad
Job Description:
We are looking for an experienced Amazon Connect Developer with strong hands-on expertise in designing, developing, and implementing contact center solutions using Amazon Connect. The ideal candidate will have end-to-end experience in IVR setup, workflow configuration, and custom development, with proven delivery across multiple projects.
Key Responsibilities:
Design, develop, and implement Amazon Connect IVR flows and contact workflows
Configure and manage Amazon Connect contact flows, queues, routing profiles, and prompts
Develop and integrate Lambda functions for custom business logic
Integrate Amazon Connect with AWS services such as Lambda, DynamoDB, S3, CloudWatch, and SNS
Customize call handling, reporting, and real-time monitoring dashboards
Troubleshoot, debug, and optimize existing Amazon Connect implementations
Work closely with business s...
Experience: 5–7 Years
Location - Hyderabad
Job Description:
We are looking for an experienced Amazon Connect Developer with strong hands-on expertise in designing, developing, and implementing contact center solutions using Amazon Connect. The ideal candidate will have end-to-end experience in IVR setup, workflow configuration, and custom development, with proven delivery across multiple projects.
Key Responsibilities:
Design, develop, and implement Amazon Connect IVR flows and contact workflows
Configure and manage Amazon Connect contact flows, queues, routing profiles, and prompts
Develop and integrate Lambda functions for custom business logic
Integrate Amazon Connect with AWS services such as Lambda, DynamoDB, S3, CloudWatch, and SNS
Customize call handling, reporting, and real-time monitoring dashboards
Troubleshoot, debug, and optimize existing Amazon Connect implementations
Work closely with business s...
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