Job Description
Cloud Engineer – Support Level 2 & Level 3
Overview
We are seeking highly skilled Cloud Engineers to provide Level 2 and Level 3 support for cloud
environments. These professionals will be responsible for maintaining, optimizing, and securing cloud
infrastructures, ensuring high availability and performance. The roles require deep expertise in AWS and
Google Cloud environments, strong automation capabilities, and a proactive mindset to drive continuous
improvement.
Support Level 2 (6–8 years of relevant experience)
Responsibilities
• Solve incidents through configuration activities and defined operational tasks.
• Conduct proactive maintenance activities as part of daily business operations.
• Support change management processes and contribute to continuous improvement plans.
• Act as an escalation point for Level 1 issues and collaborate with Level 3 engineers.
• Participate in root cause analysis (RCA) for recurring or high-impact incidents.
...
Overview
We are seeking highly skilled Cloud Engineers to provide Level 2 and Level 3 support for cloud
environments. These professionals will be responsible for maintaining, optimizing, and securing cloud
infrastructures, ensuring high availability and performance. The roles require deep expertise in AWS and
Google Cloud environments, strong automation capabilities, and a proactive mindset to drive continuous
improvement.
Support Level 2 (6–8 years of relevant experience)
Responsibilities
• Solve incidents through configuration activities and defined operational tasks.
• Conduct proactive maintenance activities as part of daily business operations.
• Support change management processes and contribute to continuous improvement plans.
• Act as an escalation point for Level 1 issues and collaborate with Level 3 engineers.
• Participate in root cause analysis (RCA) for recurring or high-impact incidents.
...
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