Job Description

Requirements

Must have:

- Strong cloud engineering background (Azure and/or AWS) - Observability, APM, and CMM experience - Hands-on with monitoring tools (e.g. Azure Monitor, App Insights, Datadog, Dynatrace, New Relic, Grafana, Prometheus) - Experience designing alerting, dashboards, and SLOs - Understanding of ITIL, service operations, and MSP environments - Infrastructure as Code and automation experience beneficial

Responsibilities:

- Design and implement cloud observability solutions - Build and operate APM and monitoring platforms - Implement logging, metrics, tracing, and alerting standards - Support incident management, root cause analysis, and service improvement - Optimise performance, availability, and reliability across cloud environments - Work closely with Cloud, DevOps, and Service teams

Company:

We are supporting a major IT service provider in Leeds, offering a hybrid work model with 1-2 ...

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