Job Description

Overview

We are looking for a
highly technical Technical Program Manager
with strong hands-on experience in cloud environments. This role requires deep technical skills to effectively
triage, troubleshoot, and support engineering teams
, not just coordinate programs.

Key Responsibilities

  • Drive and manage technical programs in cloud-based environments.
  • Perform
    hands-on triage and troubleshooting
    of technical issues alongside engineering teams.
  • Use
    command-line tools (terminal)
    to investigate and debug issues.
  • Work with
    version control systems (Git required, Mercurial a plus)
    to review, track, and support code-related workflows.
  • Partner closely with Engineering, SRE, and DevOps teams to unblock technical challenges.
  • Translate complex technical issues into clear status updates and program risks.

Required Skills

  • Strong hands-on experience with
    cloud platforms
    (AWS, GCP, Azure).
  • Solid
    technical troubleshooting and triage
    skills.
  • High proficiency using
    Linux/Unix command line
    .
  • Practical experience with
    Git
    (Mercurial is a plus).
  • Strong technical depth — this is not a coordination-only TPM role.

Nice to Have

  • Background as an Engineer, SRE, or DevOps before moving into TPM.
  • Experience supporting production or incident-driven environments.

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