Cloud Frontline Support Specialist

Senior Cloud Frontline Support Specialist

Join to apply for the Senior Cloud Frontline Support Specialist role at Acronis

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Cloud Support Specialist to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment.

Holiday Notice

As we move through the holiday season, response times may be slightly delayed. Our team will resume full operations in the New Year and appreciate your patience. Wishing you a wonderful holiday season and a happy, healthy 2026!

What You’ll Do

• Provide technical support, configuration and troubleshooting of software-related inquiries via email, phone and chat for customers and MSPs
• Perform technical analysis of customer proble...