Job Description

About the job

Cloud & Microsoft Systems Support Specialist

The Cloud & Microsoft Systems Support Specialist is responsible for the administration, configuration, and support of Q2s Microsoft cloud-based services, including Microsoft 365, Azure, and SharePoint. The role also provides support for hybrid (cloud + on-premise) infrastructure and end-user enablement.

This role supports both backend system availability and user productivity by ensuring effective use of cloud tools, maintaining stable collaboration environments, and delivering desktop support when needed.

Key Responsibilities

  • Administer Microsoft 365 services: Exchange Online, Teams, OneDrive, and SharePoint Online.
  • Manage Azure Active Directory (AAD), user identity provisioning, and conditional access policies.
  • Assist in managing hybrid environments (on-prem servers + Azure resources).
  • Coordinate basic Office 365 security configuration and se...

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