Job Description

Salary: £27,732 OTE (£22,932 basic plus £4,800 shift allowance)

Location: Capgemini Inverness or Nairn (Hybrid)

Hours: 24x7 (Days, Nights, Weekends)

Manpower has a fantastic opportunity for the right candidate to become a Cloud Operations Engineer, working with our client, Capgemini.

What You'll Do

  • Monitor and support enterprise infrastructure systems in a 24x7 operations environment
  • Act as first-line response for incidents, events, and alerts, resolving or escalating in line with SLAs
  • Perform incident, problem, and change management using ITSM tools (ServiceNow, BMC Remedy, Opsview)
  • Deliver end-to-end server patching, including change creation, deployment, and reboots
  • Monitor backups and ensure data recovery and compliance standards are met
  • Conduct health checks and proactive monitoring to prevent service outages
  • Collaborate with L2/L3 engineers on ...

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