Cloud Reliability Engineer

What's the role:

We are seeking a dedicated Cloud Reliability Engineer to champion the reliability, availability, and security of our production SaaS platform. In this role, you will act as the first line of defense for cloud infrastructure, balancing your time between core production day to day operations —such as incident management, change management, monitoring, and triage—and automation to reduce operational toil. You will play a pivotal role in maintaining customer trust by strictly adhering to SLAs and compliance processes while driving continuous improvement through code.

What You'll Do:

Operational Excellence & Incident Management

• Monitoring & Triage: Proactively monitor cloud infrastructure health to ensure high availability and performance. Act as the primary owner for production alert monitoring, triage, and swift reso...