Cloud Support Administrator (Full Scope Poly)

Zachary Piper Solutions is seeking a Cloud Support Administrator (Digital Escort) to support a critical intelligence cloud security program in the following locations; Reston, VA; Redmond, WA. The team is seeking IT support specialists who are experienced with Microsoft cloud environments to support an on-going classified program.

Clearance: Top secret/SCI required w/ Full Scope Poly

Location: Reston, VA, Redmond, WA

Schedule: Shift work – 24x7 operational environment (night shift)

This job opens for applications 11/7/2025. Applications for this job will be accepted for at least 30 days from the posting date

Responsibilities of the Cloud Support Administrator:

·Complete incoming tickets through Remedy, ServiceNow or other ticketing system

·Troubleshoot and resolve system issues utilizing customer tools

·Document all findings from tickets and incidents

•Automate and troublesh...