Job Description

Cloud Support Engineer - AWS (NV1)

Location: Melbourne or Canberra
Onsite: 5 days per week
Clearance: NV1 (mandatory)

We are seeking an AWS Cloud Support Engineer to support a large, secure Defence cloud environment.

Responsibilities

  • Support and maintain a complex AWS environment (BAU services)
  • Resolve incidents and problems across multiple systems
  • Manage requests for change and update knowledge base articles
  • Act as a subject matter expert and meet SLA requirements
  • Work closely with internal stakeholders and project teams
  • Maintain strong security posture and comply with strict access controls
  • Participate in an on-call roster and occasional after-hours work

Skills & Experience

  • Strong AWS Administration experience
  • Experience in incident management and technical support
  • AWS DevOps experience highly r...

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