Cloud Support Engineer

Overview

Cloud Support Engineer - AWS (NV1)

Location: Melbourne or Canberra
Onsite: 5 days per week
Clearance: NV1 (mandatory)

We are seeking an AWS Cloud Support Engineer to support a large, secure Defence cloud environment.

Responsibilities:

• Support and maintain a complex AWS environment (BAU services)

• Resolve incidents and problems across multiple systems

• Manage requests for change and update knowledge base articles

• Act as a subject matter expert and meet SLA requirements

• Work closely with internal stakeholders and project teams

• Maintain strong security posture and comply with strict access controls

• Participate in an on-call roster and occasional after-hours work

Skills & Experience:

• Strong AWS Administration experience

• Experie...