Job Description

Where you’ll fit in & what our team goals are…

In your role you will be part of the Technology Operations Center (TOC) leadership team, ensuring continuous monitoring, rapid incident response, and effective coordination of major incidents. You will also champion IT Service Management (ITSM) practices, driving process improvement and service reliability through Information Technology Infrastructure Library (ITIL) frameworks. Additionally, you will act as a key Business Relationship Manager (BRM) for the Columbia Threadneedle UK organisation, serving as a trusted advisor to regional business units and driving strategic alignment between IT capabilities and business needs.

How you'll spend your time...

We are seeking a strategic and results-driven Operations Leader to oversee and integrate our IT service delivery, operational excellence, and business relationship
management. This role combines leadership of IT operations, ITIL-based service management, and stak...

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