Job Description

**Club Floor Manager**

Are you a refined hospitality professional with a passion for luxury service and personalized guest experiences? We are looking for a **Club Floor Manager** who will lead Club Floor and Club Lounge operations, ensuring the highest standards of service, exclusivity, and guest satisfaction.



**A little taste of your day-to-day:**


Every day is different, but you’ll mostly be:



+ Managing end-to-end operations of the Club Floor and Club Lounge.

+ Delivering a personalized, luxury experience to Club Floor guests at every touchpoint.

+ Leading, coaching, and developing the Club Floor team to consistently exceed guest expectations.

+ Ensuring seamless check-in, check-out, and concierge-style services for Club guests.

+ Overseeing Club Lounge services including breakfast, afternoon refreshments, and evening cocktails.

+ Handling VIP arrivals, special requests, guest p...

Apply for this Position

Ready to join IHG? Click the button below to submit your application.

Submit Application