Job Description
Your Role in the Story
As the F&B Reception & Reservations Manager at LUURA, you are the driving force behind an exceptional guest journey across all LUURA F&B concepts, including Mimi Kakushi and Lenea (All Day Dining). You lead your team with passion and precision, ensuring every interaction delights guests and reflects the elevated Rikas service standards.
You inspire and coach your team to deliver flawless reservations, seamless hostess services, and memorable first impressions, while continuously raising service levels to meet Rikas stretch standards. By optimizing operations and fostering collaboration with F&B, Sales, and Events teams, you create smooth, efficient, and extraordinary dining experiences that exceed guest expectations and reinforce the prestige of the Rikas brand.
In this role, you are not just managing operations—you are shaping the heart of the guest experience, ensuring every detail, ...
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