Job Description

Key Responsibilities

  • Training and Mentoring:

Upskilling front-end staff on optometry standards and best practices, including sales pitches, dispensing guidance, and customer query handling.

  • Customer Experience:

Delivering exceptional customer service and leading by example in driving key business metrics.

  • Quality Control:

Maintaining eye test quality and dispensing standards throughout the cluster.

  • Store Operations:

Working as a store optometrist during busy hours or covering shifts.

  • Performance:

Monitoring and improving the performance of store staff, including eye test and dispensing performance.

Skills And Qualifications

  • Optometry Expertise:

A strong foundation in optometry, including knowledge of eye exams, dispensing, and...

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