Job Description

Soroc is seeking a CMDB Technical Specialist - Configuration Management on hybrid contract,

Client: Banking sector

Location: Toronto, ON

Onsite Requirement: 2 days a week onsite

Pay rate: $50-60/hr Incorp

Job Summary

The CMDB Technical Specialist is responsible for the design, configuration, accuracy, and ongoing maintenance of the Configuration Management Database (CMDB). This role focuses on ensuring configuration items (CIs), relationships, and attributes are correctly modeled, governed, and aligned with IT service management (ITSM) processes.

Required Qualifications

  • Experience working with CMDB platforms (e.g., ServiceNow CMDB or equivalent)
  • Strong understanding of configuration management concepts, CI modeling, and relationships
  • Hands-on experience with CMDB configuration, customization, and data governance
  • Familiarity with ITIL or ITSM frameworks
  • Ability to analyze c...

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