CoE Lead

Enterprises are racing to connect front-office and back-office workflows—and ServiceNow CRM is becoming the engine of that shift. 

At The Cloud People, we already deliver strong CSM and Field Service projects. Now we're looking for a leader who can scale this across Europe, own the commercial strategy, and make TCP the go-to partner for Customer Experience on the ServiceNow platform.

As CoE Lead – CRM, you will shape how we package, price, position, and deliver CRM and Field Service solutions. You'll define value stories, enable sales teams, build offerings customers immediately understand, and represent TCP in key markets and events.

This is a role for someone who combines commercial instinct, CRM credibility, and strategic leadership, and who wants to lead a high-visibility growth area across six countries.

About Us

The Cloud People is Europe's leading pure-play ServiceNow partner. Our focus is simple: we work only with ServiceNow, and that foc...