Collection Executive

Location: South Delhi

Experience: 1–3 Years

Job Summary

We are looking for a proactive and detail-oriented Collection Executive to manage payment follow-ups, resolve billing issues, and maintain accurate customer records. The ideal candidate should have strong communication skills, basic finance knowledge, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities

• Contact customers via phone, email, or written communication to follow up on outstanding payments.
• Negotiate payment plans or settlements in line with company policies and procedures.
• Maintain and update customer account information accurately in the collections database.
• Respond to customer queries related to billing issues, payment discrepancies, and account balances.
• Coordinate with internal teams such as Sales and Client Serv...