Job Description
A Collection Executive is responsible for collecting payments from clients in a timely and professional manner. The role involves managing a portfolio of accounts, communicating with customers to resolve payment issues, and ensuring the company's financial health.
Key Responsibilities
- Payment Collection: Actively pursue and collect outstanding payments from customers through calls and in-person visits.
- Customer Communication: Maintain a professional and helpful demeanor while communicating with customers to understand their payment challenges and negotiate repayment plans.
- Account Management: Manage and monitor a list of assigned accounts, keeping detailed records of collection activities and payment statuses.
- Documentation: Accurately document all communication and collection efforts in the company's database.
- Field Work:
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