Job Description

A Collection Executive is responsible for collecting payments from clients in a timely and professional manner. The role involves managing a portfolio of accounts, communicating with customers to resolve payment issues, and ensuring the company's financial health.

Key Responsibilities

  • Payment Collection: Actively pursue and collect outstanding payments from customers through calls and in-person visits.
  • Customer Communication: Maintain a professional and helpful demeanor while communicating with customers to understand their payment challenges and negotiate repayment plans.
  • Account Management: Manage and monitor a list of assigned accounts, keeping detailed records of collection activities and payment statuses.
  • Documentation: Accurately document all communication and collection efforts in the company's database.
  • Field Work:

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