Job Description

About the role: 
The Collection Specialist is responsible for managing accounts receivable activities with a focus on timely collections, accurate recordkeeping, and maintaining strong relationships with clients. This role plays a critical part in supporting cash flow while ensuring a fair, compliant, and customer-focused collections process. The individual in this role will demonstrate sound judgment, strong communication skills, and the ability to resolve payment matters efficiently while upholding the organization’s values and policies.



The base salary for this role ranges between $45,000 - $55,000 CAD.



Key Responsibilities: 
  • Independently manage an assigned accounts receivable portfolio for US & Canada markets
  • Drive timely collections through outbound calls and email follow-ups with customers
  • Monitor customer accounts to ensure on-time payments and reduce overdue balances
  • Handle customer queries, dis...
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